Help and support

Write to us at hello@homedrawer.com about anything — a problem, a question, an idea. For a privacy request, privacy@homedrawer.com. By post: Ryan Murrell, FNDRY39 WEB DESIGN, PO Box 117, Sunnybrook, Alberta T0C 2M0.

One account, on the website and the iPhone app

Homedrawer for iPhone and homedrawer.com are the same account and the same home: sign in on either with the same email and password, or the same Google or Apple sign-in, and anything you add or change on one is there on the other. Notifications on a phone are separate from email reminders — turn them on or off in the app under Settings → Reminders and notifications, or for the whole app in your iPhone’s Settings → Homedrawer → Notifications.

Forgot your password

Use Reset your password, or Forgot password? on the app’s sign-in screen. The link in the email works for an hour; after you set a new password, sign in again on your phone.

Get a copy of everything

Settings → Your data → Download export gives you a file with your profile and everything your households hold that you can see; Insurance inventory gives a PDF of a home, room by room. Both are in the app too.

Delete your account

Settings → Your data → Delete my account, on homedrawer.com or in the iPhone app. It is immediate and permanent: homes you own are deleted with everything in them, you are removed from homes others own, and backups roll off within 30 days. The Privacy Policy has the details.

Something not working

Tell us what you were doing and what you saw, from the app or the website. A screenshot helps.